Thank you for shopping with Raar Shopping, We are committed to providing you with the best shopping experience, including fast, reliable, and secure shipping.
1. Shipping Locations
We currently ship to [insert countries or regions you ship to, If you’re unsure whether we ship to your area, please contact our support team.
2. Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- Custom or large orders may take longer—please check the product details for specific processing times.
3. Shipping Methods & Delivery Times
We offer a range of shipping options to suit your needs:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Express Shipping: 1–2 business days
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
4. Shipping Costs
- Free Standard Shipping on orders over ₹00
- Flat Rate Shipping of for orders under ₹00
- Expedited and Express shipping options are available at checkout with varying costs.
5. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your package directly on our website or the carrier’s site.
- Go to Your Orders
- Go to the order you want to track
- Select Track Package next to the selected order
- Select See all Updates to view delivery updates. The status of the order will have the details of the courier partner.
6. Raar Shopping Secure Delivery Policy with One-Time Password (OTP) Verification
Effective Date: [Insert Date]
At Raar Shopping, your security is our top priority. To ensure safe and secure deliveries, we’ve implemented a One-Time Password (OTP) verification system for all orders.
1. How OTP Verification Works:
- Order Confirmation: Once your order is shipped, you will receive a shipment notification via email or SMS with the tracking details.
- OTP Generation: When the delivery is out for shipment, our delivery partner will generate a unique OTP for your order.
- OTP Delivery: The OTP will be sent to the mobile number associated with your account.
- Delivery Verification: Upon delivery, the delivery executive will ask for the OTP to verify your identity before handing over the package.
- Successful Delivery: Once the OTP is confirmed, your package will be delivered securely.
2. Why Use OTP Verification?
- Enhanced Security: Prevents unauthorized deliveries.
- Proof of Delivery: Ensures that the correct recipient receives the package.
- Fraud Prevention: Reduces the risk of package theft or tampering.
7. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain items may have shipping restrictions due to size, weight, or regulatory reasons.
8. Address Accuracy
Please ensure your shipping address is correct at checkout. Raar Shopping is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
9. Delays and Lost Packages
If your package is delayed, please contact our customer support team at [insert contact info]. For lost or stolen packages, please file a claim with the carrier, and we will assist you as needed.
Delays Packages
- Incorrect address
- Missing apartment, building, floor, or house number
- Severe weather conditions
- Product out of stock
- Product damaged during transit
- Local or regional contingencies
Lost packages
1. Verify the shipping address
- Select the relevant order in Your Orders to check the address. For more information on how to manage a wrong shipping address, go to Add and Manage Addresses.
2. Look for updates-
- Select Track Package and check updates for delivery confirmation.
- Select the Message Center to see if the package was accepted by someone else.
- Look around the delivery location
- Ask your household and neighbors
3. Wait up to 24 hours-
Sometimes, the delivery agents accidentally scan the package as ‘delivered’, while it’s still in transit.
4.What to do next?
- If your order was sold and shipped by a third-party seller , you may contact the Courier Partner to talk to the delivery agent or for more information about the location of your package.
- Go to Your Orders and select the relevant order and click Track package to find out details of your courier partner.
- Keep your tracking number or delivery confirmation number ready. To find the tracking ID, select on the relevant order in Your Orders and scroll down to locate the Tracking ID
10. Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy.
